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Latest Customer Management Service Training News

How the BSA nets piracy suspects

Miami Herald - Next, a law firm representing the alliance will send a company a letter informing its management that it is suspected of violating software copyrights, a crime that carries penalties of up to $150,000 per infringed work. The letters will then state ...

England gets Croatia again

Miami Herald - Politics and soccer will mix in qualifying for the 2010 World Cup, which can't make FIFA happy. South and North Korea will meet in Asian qualifying for the tournament, and the United States could face Cuba in the CONCACAF semifinals. England also was ...

Golan Heights shrugs off peace talks

Miami Herald - Tourists pose for a picture on an outlook on Mount Bental in the Israeli controlled Golan Heights near the border with Syria, Sunday, Nov. 25, 2007. Syria will send its deputy foreign minister to the U.S.-sponsored Mideast peace conference this week ...

Sunday circular advertises recalled toy

Miami Herald - The popular but dangerous toy Aqua Dots was recalled, but the fliers advertising it apparently were not. A Toys "R" Us flier distributed in some Sunday newspapers contains an ad for Aqua Dots, the popular toy beads yanked from U.S. store shelves ...

Thanksgiving travelers return home

Miami Herald - Travelers heading home after the Thanksgiving holiday weekend swarmed airports Sunday but without the long lines and delays many had feared. "So far, at least, it's been reasonable," Alli Charney of Atlanta said as he waited for a flight at ...

Huckabee: America enslaved to Saudi oil

Miami Herald - Consumers are financing both sides in the war on terror because of the actions of U.S. ally Saudi Arabia, Republican presidential hopeful Mike Huckabee said Sunday. The former Arkansas governor made the comments following what he suggested was a ...

Dutch woman joins guerrillas in Colombia

Miami Herald - The army stumbled on the handwritten diary during a raid on a guerrilla camp. It lay near the embers of a communal kitchen where fleeing rebels left their breakfast untouched. "I'm tired, tired of the FARC, tired of the people, tired of communal ...

Jerusalemites pray, rap about future

Miami Herald - When Ali Qleibo was born in Jerusalem, his home was under Jordanian control. It was 1953, and not far away stretched the bleak gash of barbed wire, concrete walls and minefields that cut the city into Jewish and Arab halves. Qleibo, a Palestinian ...

Tebow has broken hand after Gators' win

Miami Herald - Florida sophomore quarterback Tim Tebow fractured a bone in his right hand in the Gators' 45-12 defeat of Florida State on Saturday, according to a report in the Miami Herald. According to Florida sports information director Steve McClain, Tebow ...

Tebow has done enough to earn Heisman

Miami Herald - G AINESVILLE -- If there is a God, and say for example He wished to atone for allowing man to invent the thoroughly indecipherable Bowl Championship Series rankings formula, then Tim Tebow will win the Heisman Trophy. A school of thought holds that ...

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